1. VenuePilot Support
  2. Box Office & Scanning

How to Issue Comp Tickets

Create a box office only ticket type for $0, and process orders in the box office app.


Create a Box Office only Ticket Type

Not sure how to create a ticket type? Click here
Not sure how to create a discount code? Click here

If you don't want to create another ticket type, simply create a 100% off discount code for your existing tickets, just be sure to make them available at the box office.

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Use the VenuePilot Box Office app to process the order and send PDF tickets

Not sure how to use the VenuePilot Box Office App? Click here.


Cart the comp tickets and tap charge.

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Enter $0 for the cash tendered amount.

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Add the recipient's email address and name, and complete the purchase!

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If you have any further questions about issuing comp tickets, please reach out to Client Support at clientsupport@venuepilot.co