From Hold to Tickets Sold: The Fastest Comprehensive VenuePilot Build Process

If you're looking for the fastest way to go from placing a hold to being on sale, this is the article for you.

VenuePilot is an extremely powerful platform that allows you to have a lot of control over your calendar and ticketing, but with such a rich feature set, it's possible to feel a little lost. This article is an all-in-one guide from placing a hold to putting a show on sale.

Table of Contents:

1. Place a Hold
2. Confirm a Hold
3. Add Tickets
4. Add Announce and Publish Your Event
5. Turn on Fees, Donations, and PDF Tickets
6. Save Event as a Template
7. View your Event Order Page
8. Add Embed to Your Website

1. Place a Hold

To place a hold, click a date to turn the bar pink and then click the plus sign. A module will pop out for that date allowing you to add a hold.

 

Add a name, set a hold number and select a venue, and click Place Holds.

 

Your hold will now appear on your calendar.

2. Confirm a hold

To confirm a hold first click on the hold. When viewing, click on the pink pencil to edit. Add Doors, Show Curfew and Min Age, and click the checkmark to confirm.

3. Add Tickets

Once you confirm the hold, click the ticket button to add tickets.

 

 

This will take you to the Event Page. Click Add Ticket to add inventory.

The ticket module will pop out. Fill out the necessary details. and click Save.

 

Price: the face price of the ticket

Fee: Add any additional fee you want to collect, this will be bundled with the VenuePilot Fee

When are tickets available: Choose 'Date & Time' to set a start and end sale time; Choose 'When sales end for...' to create waterfall ticketing

Start/End Sales: Set the onsale and offsale dates of this ticket

Selling Platform: Select if this ticket is available at the box office (using the VenuePilot iOS and iPadOS app)

Name: The name of the ticket type (Advance GA, DOS GA, etc.)

Quantity: How many?

Add a Section: Sections that allow you to sell multiple ticket types from one group of inventory. Read more at Sections: Explained

 

When you are done, click save, and you will be returned to the event view with your tickets showing.

4. Add Announce/Publish Info

When viewing the hold, click the purple bullhorn. This will open the announce panel.

 

Add or edit the announce info to tailor it specifically for your event. This powers the look and feel of your event, as well as the announce date on your VenuePilot powered website, as well as certain items on the ticket link. Click save at the bottom of the screen when you are done (once you've saved your first changes, the button will read "update" instead of "save"). 

Event Billing: Generally the headliner "Noah Kahan"

Start Announce: Add a date or time to schedule when the event listing goes LIVE (controls when your event is published to your widget)

Promoter: Top line info "VenuePilot Productions"

Subtitle: Any additional artists/subheading to your event "Lizzy McAlpine"

Artists: All artists can be added here, click the arrow to bring up the artist link section

Event Image: Upload a hero image to your event

Description Box: Add additional show info, embed YouTube Videos and Spotify links, set times etc.

Sell Tickets At: If you created tickets, your link should be here, if you're using an external ticketing link, paste it here.

Button Text: Edit the text on your purchase button

Tickets Go On Sale At: If your onsale date is different than your announce date, use this to provide messaging

5. Turn on Fees and Credit Card Processing, PDF tickets, Donations, and add a Footer (Optional)

If you want to use your fee settings for your venue, send PDF tickets, or accept donations, be sure to turn them on before announcing your show.

Need to know more about fees? Here's our guide to getting started on fees.

What is footer text? It's text that will appear on your event, the purchase page, the confirmation email,]i n m as well as PDF tickets.  Learn more at Footer Text: Explained

 

At the top of the event view, click edit.

the event editor will pop out, make updates accordingly, and click save.

6. Save Event as Template (Optional but very useful)

To save your event as a template, click the event name in the upper right corner of the event view, or navigate to the hold view from the calendar.

From event view:

From calendar view:

In the hold view, scroll down and click on Use Template.

Click Save Entries as Template to save your event information, including tickets, event settings such as fees, and the budget. This is super useful if you have a standard deal for your venue. 

Next time you build an event, simply navigate to Use Template, select the template, and your event will build automatically!

7. View your Event Order Page

If you set both your event to be published and your tickets on sale, your event is now live! Click the Order Page link at the top of the event view to view your checkout page, or head to your VenuePilot powered website to see the live event. 

 

8. Add Embed to your Website (Optional)

At the top of the event view page, click the link below embed order.

Copy and paste the code into your website to add embedded checkout for this event.