Create Comp / Free Admission Tickets

There are two ways to create a comp ticket in VenuePilot, either online or in the box office

Create a comp ticket accessible online

• Navigate to events in the top menu, and click into the event name where you would like to add your comp tickets.

• Scroll to the TICKETS section of the event and click the pencil icon✏️ next to the ticket you want to comp.

• Inside your ticket type, ensure that under Selling Platform you have ONLINE checked

• To create your discount, scroll to the bottom of the edit ticket page & select “ADD ONE” under the DISCOUNTS section.

• This will bring up a pop-up window to enter the discount information.
• Leave your code selected to Standard and enter in a Discount Code
• Inside AMOUNT create a 100% discount.
• Make sure that the “unlimited” option is disabled, otherwise it could be shared and used multiple times.
• Write the desired number of uses (number of orders allowed to use the code), add an expiration date if needed and click the pink “SAVE” button at the bottom
• Dont forget to also click SAVE on your ticket type before navigating away!

Create a comp ticket accessible at the box office

• Scroll to the TICKETS section of the event and click the Pink + Sign button or the Add Ticket link

• Keep the ticket price at $0 and move the “start sales” date to a future date 
• Under Selling Platform, ensure that BOX OFFICE is checked

• Give your ticket a Name & Add a Quanity
• Remember to click save in the top right before navigating away!

Click here to see how to sell and scan a ticket using the box office app.