Canceled Event Report

If an event has changes, such as a new date or different talent, it may be necessary to process refunds for tickets. This report will assist you in reconciling and refunding tickets and orders.

Canceled Event Report

• Navigate to your CALENDAR TAB and adjust the STATUS FILTER in the top left next to the 🔍
• Remove all other statuses besides CANCELLED

• Click into the canceled hold for which you would like to see a report. 
• Inside the hold, you will now see an option for "View Cancelation Report."

• Here, you will find a list with the names and emails for everybody who purchased a ticket. 

• You can also access this report via the REPORTS TAB across the top of your screen and choosing By Event Cancellation from the sub-menu.
• You will be taken to a calendar where you can fill in the date range to find your canceled event.