What is Will Call?

Venues and Event Organizers utilize Will Call to hold your tickets at the door - just don't forget your ID!

🎫I have my confirmation email - but there are no tickets attached.

  • Your tickets may be at Will Call.
    • Will Call simply means the venue will either have your tickets in your name when you arrive or your physical tickets must be picked up in person.
    • They will ask for Photo ID to confirm the name matches the purchaser, so be sure to bring your valid ID!*
  • OR Your tickets may have a future delivery date!
    • Read your order confirmation email closely, or contact the venue or event organizer directly to see If your tickets have a future delivery date
🆘Still need help? Reach out to us @ clientsupport@venuepilot.co

*(Check with / organizaers directly for accepted forms of ID!)