---
title: Sell tickets using Tap to Pay with the VenuePilot Box Office App
description: Learn how to accept contactless payments on a compatible iPhone or Android device, without the use of a Stripe M2 card reader
---

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# Sell tickets using Tap to Pay with the VenuePilot Box Office App

## Learn how to accept contactless payments on a compatible iPhone or Android device, without the use of a Stripe M2 card reader

**NOTE:** Tap to Pay requires either an iPhone XS 11, Android 11, Google Pixel 6 or later device

Full list of compatible devices available [HERE](https://docs.stripe.com/terminal/payments/setup-reader/tap-to-pay?platform=ios)

#### In order to accept Tap to Pay payments, follow the below steps to configure your device:

- Open your VenuePilot Box Office App & navigate to the ‘hamburger’ icon in the top right corner and **select “Card Reader”**

 ![IMG\_1224](https://support.venuepilot.co/hs-fs/hubfs/IMG_1224.png?width=688&height=883&name=IMG_1224.png)

- Select the **Tap to pay option**
- Under **LOCATIONS** select your **[location prior set up inside your stripe account](https://support.venuepilot.co/knowledge/connect-and-configure-your-stripe-m2-credit-card-reader?hsLang=en)**
- Once the device has been successfully connected to your stripe location, you can return to your events page
- Select available tickets from your on sale events & click **CHARGE**
- Select **Credit Card Reader**
- Your screen will automatically open the Tap to Pay functionality. Your customers can now hold their credit card to the device to process their contactless payment.
  
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#### How to Sell Tickets using Tap to Pay in the VenuePilot Box Office App

- Navigate to any on sale event in your Venue Pilot Box Office App and select tickets as normal
- Select the fees you would like to applied to this order
- Select **CHARGE** at the bottom of the screen
- Have your customer **hold their card near the mobile card reader**
- **Your order will process automatically**
- Complete your final order steps by entering the customers Name, Email Address & Delivery Method

<iframe data-hsv-src="https://play.hubspotvideo.com/v/7344394/id/184186888474" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="184186888474" data-hsv-style="" data-hsv-width="688" data-hsv-height="1488" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

![](https://support.venuepilot.co/hs-fs/hubfs/image-png-Dec-22-2024-05-59-35-5530-PM.png?width=688&height=1489&name=image-png-Dec-22-2024-05-59-35-5530-PM.png)

 

🆘Still need help? Reach out to us @ **clientsupport@venuepilot.co**

 

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