When a purchase is completed on VenuePilot, customers will receive an automatically generated confirmation email. Here, you will learn how and where to add customized text specific to your event or venue.
There are two places inside your event build where you can add custom text to your email confirmations:
Event Footer
- When building or editing your event, click the EDIT button to access the event FOOTER.
- Scroll to the bottom of the event details pop-out to locate the event footer.
- Information added to the event footer will be visible in the following areas:
- Event Page
- Email Confirmations
- PDF Tickets
- In the Ticketing Policies of your VenuePilot Widget
Additional Email Confirmation Text
- We also have a newly added area where you can add Additional Email Confirmation Text.
- Additional text added here will be added to all email confirmations from sales from this specific event.
Here is how it will appear to your customers:
🆘Still need help? Reach out to us @ clientsupport@venuepilot.co