Create a Venue & Set Fees

Add a venue and venue fee venues to get started with VenuePilot

Getting Started

Welcome to VenuePilot! Below you will find a step-by-step tutorial on how to navigate the platform. Let’s get started!

Create a Venue

In the navigation bar located at the top of your screen, hover over the Settings icon and select Venues.

On this page you can enter each venue you will be presenting an event at. You can start by clicking the “Add” button.

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Next you will enter your:

  • Venue name
  • Website link
  • Venue logo
  • Additional rooms (ex: gallery bar)
  • Use the Reply to: field to choose which email customers will contact when asking questions about their purchase.
  • Venue address
  • Venue Timezone (Be sure to also set a timezone for the venue, as this will affect onsale and offsale times!)
  • Venue Fees
    • Enter "CC Processing" to match your merchant account through Stripe or another provider.

    • Processing and sales tax fees can be turned on and off on a per event basis later.

  • All-inclusive pricing
    • Select which fees will be included in the display price of the ticket at checkout
    • Check whether to make convenience fee inclusive or not
    • Check whether to make taxes inclusive or not
    • Check whether to make credit card processing fee inclusive or not

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Next: Create a Role