Your first step to getting started on VenuePilot; add a venue and default fees
Jump To:
Getting Started
Welcome to VenuePilot! Below you will find a step-by-step tutorial on how to navigate the platform. Let’s get started!
Create a Venue
- In the navigation bar located at the top of your screen, hover over the Settings icon and select Venues.
- On this page you can enter each venue you will be presenting an event at.
- You can start by clicking the “Add” button.
Next you will enter your:
- Venue name
- Website link
- Venue logo
- Additional rooms (ex: gallery bar)
- Use the Reply to: field to choose which email customers will contact when asking questions about their purchase.
- Venue address
- Venue Timezone (Be sure to also set a timezone for the venue, as this will affect onsale and offsale times!)
- *Add Venue Fees
-
Enter "CC Processing" to match your merchant account through Stripe or another provider.
-
Processing and sales tax fees can be turned on and off on a per event basis later.
-
*Warning: Not setting your venue fees will allow you to go on sale without default fees [tax & cc processing] set. You will have a chance to add ticket revenue share when building your event.
Ensure you are doing this step before building or putting any events on sale!
- All-inclusive pricing
- Select which fees will be included in the display price of the ticket at checkout
- Check whether to make convenience fee inclusive or not
- Check whether to make taxes inclusive or not
- Check whether to make credit card processing fee inclusive or not
Next: Create a Role
If you have any further questions about selling or scanning tickets, please reach out to Client Support at clientsupport@venuepilot.co