Create a Venue & Set Fees

Your first step to getting started on VenuePilot; add a venue and default fees

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Getting Started

Welcome to VenuePilot! Below you will find a step-by-step tutorial on how to navigate the platform. Let’s get started!

Create a Venue

  • In the navigation bar located at the top of your screen, hover over the Settings icon and select Venues.

  • On this page you can enter each venue you will be presenting an event at.
  • You can start by clicking the “Add” button.

Next you will enter your:

  • Venue name
  • Website link
  • Venue logo
  • Additional rooms (ex: gallery bar)
  • Use the Reply to: field to choose which email customers will contact when asking questions about their purchase.
  • Venue address
  • Venue Timezone (Be sure to also set a timezone for the venue, as this will affect onsale and offsale times!)
  • *Add Venue Fees
    • Enter "CC Processing" to match your merchant account through Stripe or another provider.

    • Processing and sales tax fees can be turned on and off on a per event basis later.

*Warning: Not setting your venue fees will allow you to go on sale without default fees [tax & cc processing] set. You will have a chance to add ticket revenue share when building your event.

Ensure you are doing this step before building or putting any events on sale!

  • All-inclusive pricing
    • Select which fees will be included in the display price of the ticket at checkout
    • Check whether to make convenience fee inclusive or not
    • Check whether to make taxes inclusive or not
    • Check whether to make credit card processing fee inclusive or not

 

Next: Create a Role

 

If you have any further questions about selling or scanning tickets, please reach out to Client Support at clientsupport@venuepilot.co