Configure and Connect your Stripe M2 Credit Card Reader

Connect your reader to accept Chip, Swipe, and Credit Card Payments through the VenuePilot Box Office App.

Add a Location in your Stripe Account

• In order to set up your Stripe card reader, you must first add your venue’s location in your Stripe account.
• Log into Stripe, select ‘more’ from the dashboard and within the drop-down menu, click on ‘Terminal’.
  
• You will need to add the location of your venue in the ‘Locations’ section. (Adding a location helps manage card readers and their activity by associating them with a physical operating site)
• It is important that the address within Stripe matches the venue address in your VenuePilot account.

Connect Your Stripe M2 Credit Card reader to the VP Box Office App

• To connect a card reader to your VenuePilot account, login to the VenuePilot app from your mobile device or tablet.
• Select the three dashes in the top right hand corner and select “Card Reader”. 
• Next, make sure to turn on your credit card reader, and turn on Bluetooth for your device.
• Click on ‘Discover Readers’ and ‘Select Location’.

•  If you have already successfully created a location in your Stripe account, it will show up in this section.
• You must select a location before connecting your card reader.
• You can now select the card reader that pops up under ‘Discovered Reader’.
• If the permission request pops up for the Venue Pilot app to use your location, select 'Allow Once/Allow While Using the App'. 

• Once the card reader is set up, you can use it alongside the Venue Pilot Box Office app to cart and sell tickets.
• Tapping the + sign will add tickets to the cart.
• Tapping the - sign will remove them.
• Tap discount to apply a previously-built discount code.
• Use the check boxes to select if you would like to charge Sales Tax, CC Processing, or any additional Royalties set up prior by our Client Support team.
• Tap charge to bring up the purchase modal for cash or credit.