--- title: Canceled Event Report description: If an event has changes, such as a new date or different talent, it may be necessary to process refunds for tickets. This report will assist you in reconciling and refunding tickets and orders. --- [Skip to content](https://support.venuepilot.co/knowledge/cancelled-event-report#main-content) English Show submenu for translations ![Screenshot 2025-06-04 at 15.15.26](https://support.venuepilot.co/hs-fs/hubfs/Screenshot%202025-06-04%20at%2015.15.26.png?width=35&height=23&name=Screenshot%202025-06-04%20at%2015.15.26.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us Search our Knowledge Base - There are no suggestions because the search field is empty. 1. [VenuePilot Support](https://support.venuepilot.co/knowledge?hsLang=en) 2. [Reports](https://support.venuepilot.co/knowledge/reports?hsLang=en) # Canceled Event Report ## If an event has changes, such as a new date or different talent, it may be necessary to process refunds for tickets. This report will assist you in reconciling and refunding tickets and orders. ### Canceled Event Report **⛔Still need to cancel your event?** You can view our  **["I Need to Cancel an Event"](https://support.venuepilot.co/knowledge/cancel-an-event?hsLang=en)** knowledge base article - Navigate to your **CALENDAR TAB and adjust the STATUS FILTER** in the top left next to the 🔍 - Remove all other **statuses besides CANCELLED** **![](https://support.venuepilot.co/hs-fs/hubfs/image-png-Mar-07-2025-08-13-44-4508-PM.png?width=688&height=219&name=image-png-Mar-07-2025-08-13-44-4508-PM.png)** - **Click into the canceled hold** for which you would like to see a report. - Inside the hold, you will now see an option for **"View Cancelation Report."** ![](https://support.venuepilot.co/hs-fs/hubfs/image-png-Mar-07-2025-08-16-42-8485-PM.png?width=688&height=168&name=image-png-Mar-07-2025-08-16-42-8485-PM.png) - Here, you will find a list with the **names and emails for everybody who purchased a ticket.** ![](https://support.venuepilot.co/hs-fs/hubfs/image-png-Mar-07-2025-08-17-45-8727-PM.png?width=688&height=208&name=image-png-Mar-07-2025-08-17-45-8727-PM.png) - You can also access this report via the **REPORTS TAB across the top of your screen** and choosing **By Event Cancellation from the sub-menu**. - You will be taken to a **calendar where you can fill in the date range to find your canceled event.** ![](https://support.venuepilot.co/hs-fs/hubfs/image-png-Mar-06-2025-11-41-32-0355-PM.png?width=688&height=157&name=image-png-Mar-06-2025-11-41-32-0355-PM.png) ![cancellation report](https://support.venuepilot.co/hs-fs/hubfs/cancellation%20report.png?width=688&name=cancellation%20report.png)   🆘Still need help? 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